Support
We read every message. Usually a reply within a couple of days.
Email support@cardjuggler.com — and if it is about a product page, paste the link you were checking. That one line saves a lot of back and forth.
A store's page was read wrong
This is the one worth telling us about, and the one we can fix fastest: the way each store is read is a small file the app fetches on its own, so a fix reaches your phone within hours without waiting for an app update.
Send us the product link, what the app showed, and what the page actually said.
My card is missing
Use Request a card in the app, under Add your cards. We look the card up against the bank's own terms and add it for everyone; the app tells you when it is in, and ticks it for you. Only the card's name and type are sent — never a number, and nothing about you.
A card's rewards are wrong
Tap the card, then Something wrong with this card, and say what is off — the rate, a cap, a store it does not earn on. A link to the bank's own page for the card gets it fixed fastest. We check it against the bank's terms and fix it for everyone.
The price or offers look wrong for where I live
Set your pincode in Settings. Most stores quietly assume a Mumbai pincode until they are told otherwise, which changes the price, the stock and the offers they show. A few stores only remember it once you have set it on their own page in the Shop tab.
The coupon did not go in
The coupon strip on a store's bag is the coupon printed on the product page, and Apply types it into the store's own coupon box. If the bag has no box yet, open its coupon section and tap again. If the store does not take the code, type it in yourself: the store decides what its coupon is good for, and the app only carries it to the bag.
Price alerts are not arriving
Android delays background work for apps it thinks you have stopped using, and some phones — Xiaomi, Realme, Oppo, Vivo in particular — are stricter than others. Allow notifications for Card Juggler, and turn off battery restrictions for it in Android's settings. Opening the app also runs a check straight away.
I want my data deleted
There is nothing of yours on our server to delete: no account, no card list, no pincode, nothing tied to your phone. Uninstalling the app removes everything it kept, and there is no copy elsewhere. The privacy policy sets out the few things the server does receive and how soon they go.